# Your first integration — discovery brief
Integrate Your Systems · proposed service · private prelaunch version · 4 November 2026

This file stays with you. There is no submission endpoint or live sales inbox yet.
Do not include passwords, tokens, personal customer data or confidential records.

## The outcome
- Which repeated handoff should disappear?
- What does a successful outcome look like?
- Who can approve the business rules and sandbox results?

## The systems
- Platform names and subscription editions:
- Sandbox availability:
- API access and administrator who can grant scoped consent:
- Approximate monthly event volumes and peak bursts:
- Required data region:

## The decisions
- Which system owns each object and important field?
- What stable identifier links records?
- What should happen for missing or conflicting matches?
- Which writes require approval?
- Which users may see which customer records in chat?
- What retention and deletion requirements apply?

## The launch
- Acceptance examples, including failures:
- Rollback owner and approved recovery approach:
- Business hours and response expectations:

Contact channel will be published once the business domain and account are established.